Please note that following the new confinement decreed by the Quebec Government as of January 9th, 2021, and in order to protect our staff and our clients, certain procedures have been modified:
- The door giving access to the clinic is now locked and access to the premises is restricted exclusively to clients who are coming for a consultation with their pet(s);
- Clients coming for food can do a street pick-up;
- Only one person at a time is admitted in the clinic with their animal;
- Anyone entering the clinic has to wear an appropriate face covering and keep it on at all times or they will have to leave the premises;
- Persons that have travelled to a foreign country within the last two weeks, or anyone showing respiratory symptoms, will be refused access to the clinic;
- Persons that have been in contact with a positive case of coronavirus, or who have received a positive result themselves within the last two weeks should not come to the clinic and should postpone their appointment;
- The clinic’s staff is wearing masks and gloves at all times;
- Humans have to disinfect their hands with hydro alcoholic gel upon entering the clinic;
- A minimal distance of 2m is to be maintained in the clinic at all times;
- Counters, chairs, door handles, etc. are disinfected frequently;
- The Interac machine is disinfected after each transaction;
- The animals are examined in a separate room in order to minimize contact between the owners and the staff;
- In order to reduce traffic within the clinic, clients are encouraged to buy their food at our online store (the link is at the top of the page) and to have the food delivered at home.
A big THANK YOU for your understanding. We hope everyone will stay safe and healthy.
